- Webstore by SGIFF strictly allows no refund, change or cancellation once the order has been confirmed or payment has been made.
- Contact Singapore International Film Festival Web Store for any complaints.
- If a package is unclaimed you might have to pay a handling fee.
Please contact Webstore by SGIFF before returning any items.
It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. At the complaint, the customer contacts Webstore by SGIFF and gives information relevant and the reason for complaint.
If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.
For packages that are not cashed at your post office within 14 days, Webstore by SGIFF reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.
All enquiries: firstname.lastname@example.org